Caroline Tolmie

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Activity overview

Latest activity by Caroline Tolmie
  • Caroline Tolmie created an article,

    How does the Dry Cleaning Process Work

      Everything placed in the Dry Cleaning bag will be taken to our dry cleaning partners. We clean everything according to the care label. As a standard, dress shirts are laundered and pressed unles...

  • Caroline Tolmie created an article,

    How does the Wash, Dry, Fold service work?

      Items placed in the (blue) Wash, Dry, Fold bag, or (grey) Linens Only bag are sent to our Wash, Dry, Fold facility. Upon arrival, the items are checked-in and sorted by color. They are placed in...

  • Caroline Tolmie created an article,

    Can I use my own cleaning supplies?

    At this time, we are not able to accommodate the use of personal detergents or other cleaning supplies. For your convenience, 2ULaundry offers customizable cleaning preferences, including multip...

  • Caroline Tolmie created an article,

    What cleaning supplies do you use at your Wash, Dry, Fold facility?

    Detergents: Our scented detergent option is Gain Original. This cool, crisp smelling detergent not only cleans your clothes but provides that familiar clean laundry smell we all love. Our hypoal...

  • Caroline Tolmie created an article,

    How do you treat tough stains?

    Stain removal depends on a few different factors, including the type of stain, material of the stained item, and how long the stain has set in. If you notice one of your items is stained, send i...

  • Caroline Tolmie created an article,

    Can I send in my own hangers?

    We do not currently accept personal hangers for any of our services. Please refrain from sending in hangers you wish to be returned with your order. 2ULaundry offers a hanger recycling program, ...

  • Caroline Tolmie created an article,

    Who cleans the clothes?

    For Dry Cleaning services, we partner with local professionals that have been heavily vetted and carefully selected based on the quality of their work.  

  • Caroline Tolmie created an article,

    What is starch?

    Starch is a powder added to clothing in order to create stiffness or structure to laundered items. It’s traditionally added to the second washing cycle for items that are laundered and presse...

  • Caroline Tolmie created an article,

    Can you take care of minor alterations and repairs?

    2ULaundry covers minor alterations and repairs such as button replacement, hemming, zipper repair, and minor sewing for simple tears. We are not able to accommodate anything that would need to b...

  • Caroline Tolmie created an article,

    How big is the bag and how much can it fit?

    Our Wash, Dry Fold, Laundry bag is 22.5” x 33” and holds 4-5 loads or ~35 lb. of laundry. It’s comparable in size to a standard laundry basket or hamper. This is a great option for couples or small...