Dry cleaning is available in Charlotte, North Carolina Only
Our black garment bag doubles as a Dry Cleaning and Launder and Press bag. Everything placed in this bag is brought to our local dry cleaning partners, where items are checked in one by one. The cleaning care associates will then check the cleaning care labels for each item and they will be cleaned accordingly.
As a standard, dress shirts are laundered and pressed unless the cleaning tag on the item says, “Dry clean only.” Most men's dress shirts can be pressed using a machine that pushes steam through the shirt at a fast rate. Because we're able to press these shirts quickly, they're priced at a lower rate than other items. However, if the shirt is laundered, but can not be placed on the pressing machine due to material, button placement, sizing, or other reasons, it must be pressed by hand. Because of this, the cleaning of the shirt will be charged at the dry clean rate.
For "Dry Clean Only" items, we use a solvent, in place of water, to bring stains to the surface and dissolve them.
If you have specific requests, including pressing requests, simply notify Customer Care in advance of pickup.